User Terms

Terms and Conditions Effective Date: 01-01-2025 Welcome to Chandni Software! These Terms and Conditions ("Terms") govern your use of our website, software, and services. By accessing or using our platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you agree to these Terms and our Privacy Policy. If you do not agree, you must discontinue use of the platform immediately. 2. Eligibility You must be at least 18 years of age to use Chandni Software’s products and services. By accessing our platform, you confirm that you meet this requirement. 3. Services Provided Chandni Software provides business management and automation solutions, including: ERP and Accounting Software Inventory & Billing Management GST & Compliance Solutions Mobile App & Cloud Integration WhatsApp & API-Based Automation Custom Software Development Services may be modified, upgraded, or discontinued without prior notice. 4. User Responsibilities By using our services, you agree to: Provide accurate and complete registration details Comply with all applicable laws and regulations Use the platform responsibly and ethically Avoid misuse, unauthorized access, spamming, fraud, or harmful activities 5. Account Security You are responsible for maintaining the confidentiality of your login credentials. Chandni Software shall not be responsible for any loss resulting from unauthorized access to your account. 6. Payment and Refund Policy Users must pay all applicable fees for selected services All payments are non-refundable unless explicitly stated in a written agreement Subscription and license fees are subject to revision 7. Intellectual Property Rights All content, software, trademarks, logos, and materials provided by Chandni Software remain its exclusive intellectual property. Unauthorized copying, modification, or redistribution is strictly prohibited. 8. Privacy Policy We respect your privacy. Please refer to our Privacy Policy to understand how we collect, store, and protect your personal and business information. 9. Limitation of Liability Chandni Software shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our services. 10. Termination of Services We reserve the right to suspend or terminate user accounts without prior notice if: These Terms are violated Illegal or unethical activities are detected System security is compromised 11. Governing Law & Jurisdiction These Terms shall be governed by and interpreted in accordance with the laws of India. All disputes shall be subject to the jurisdiction of courts in Surat, Gujarat. 12. Changes to Terms Chandni Software reserves the right to update or revise these Terms at any time. Continued use of our services after changes implies acceptance of the revised Terms. 13. Contact Information For any queries, support, or legal concerns, please contact us: 📧 Email: tarun@chandnisoft.com 📞 Mobile: +91 9824177701 📍 Location: Surat, Gujarat, India